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Missing Beauty Insider Points

Hello! 

I've been a beauty insider member for quite a while now. I have made many purchases over the years and have accumulated points. 

 

Whenever I use my card in-store, they always let me know I have a quite a few points and I can use it to get things. I always decline as I want to save them.

 

When I signed up online ( a while ago ) it stated I only had 30 points. I just brushed it off because I rarely shop Sephora online and whenever I use my card in-store they tell me I have quite a few points. So it never really bothered me.

 

I am curious to know how many points I truly have, and would like a place where I can come check it out whenever I feel like it.

 

If this could be fixed, it would be awesome! Thank-you 🙂 

Re: Missing Beauty Insider Points

Hi Kateerates,

 

It sounds like your BI card is not linked to your online account! I'll take a look then send you a private message to help 🙂

 

Always,

Danee

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