Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

How can I add an order to an existing account?

I know there’s a million posts that ask the same question, but in this case I am wondering if I am able to add an order an existing account as well as getting the points from that order? I bought one item the other day as a guest, and ordered something today using my account. I would like to add the first order to my account so I can receive those points AND be able to track it in one place. If anyone knows if this is possible, contact me! Thanks.

Re: How can I add an order to an existing account?

Hi @mxndye,

 

Regretfully, we're not able to add the order to your primary account but I may be able to add the points to your primary account for you. I'll send you a PM.

 

Always,

Danee

Re: How can I add an order to an existing account?

Hello,

 

I just bought a gift card for my wife. I didn’t creat an account first. Can you help me get the points added to my account?

 

Rod

Re: How can I add an order to an existing account?

@BeckieHusband  I'm sorry for the confusion! Points are only awarded for merchandise purchases. She will be able to receive points on the items she purchases using the gift card. 

Re: How can I add an order to an existing account?

Thanks!

3 Replies
Conversation Stats
  • 4 replies
  • 1772 views
  • 0 Hearts Given
  • 4 Contributors
testing