Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Insiders
|

App not working

none of the images on my sephora app are loading! Is anyone else having this problem or is it just me? i’ve tried uninstalling and reinstalling but it still isn’t working! 

Re: App not working

Hi

Did you get a solution for this? This is insane, I need to shop and I'm unable to see any images on the Sephora Canada website. I NEED TO SHOP, but I can't because of this horrible problem. I've cleared cache and cookies, yet images are still no loading y

Spoiler
 

o!!!!! 

Re: App not working

YES OMG I'm not insane. For the past few weeks none of the images will load in the app or mobile web. Works fine on desktop but I'm almost always shopping on my phone. So annoying. I've rebooted my phone, checked my settings, uninstalled the app - nothing. The issue is not my internet connection either b/c it happens at home and at work. 

RE: Re: App not working

Yes me too

RE: App not working

I’ve been having this issue for a few weeks as well.

Re: App not working

@Hopevictoria45 I'm not having this issue.  That's odd.

Conversation Stats
  • 5 replies
  • 1845 views
  • 3 Hearts Given
  • 6 Contributors
testing