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Sorry if this is the wrong thread for this, but I just placed an online order through the Sephora website and realized that they took away the 2 free samples? I don't know if Sephora will be sending out randomized samples now or none at all. Has anybody seen/noticed/heard of the same thing?
Sephora claims it's just a glitch/temporary that they aren't showing up in the cart for some (I still see them in my cart using chrome, so it's definitely not universal). If you aren't seeing samples, you can select them here https://m.sephora.com/beauty/free-beauty-samples
Alternatively, go to the Beauty Offers page (or search "samples"), and the link is at the bottom of the page.
Thanks for the heads-up on this one, nothing was loading on the Beauty Offers webpage except the 50% sale stuff and I've been dying to try MM's Whispers in the Library (hopefully it will be an okay dupe for my beloved but sadly discontinued Book by Commodity). The lip pencil looks like a great fall color too! Can't wait for mine to arrive.
The Lancome product is excellent! It's crazy expensive, but the formula is thin and this sample should last a good while. It's very good at blurring imperfections and making the under eye area lighter.
Very disappointing. Customer service gave me 100 points for the missing peel pads, but that won't buy the 4 missing peel pads. I feel that was misleading advertising. @byme4u
They did also offer to send me another beauty offer for my troubles, which is very kind of them.
Agreed. And the fact that the peel pads exist in boxes already, it would take a bit but the remaining 4 could be sent out to people. As is, and due to the fact that I'm not sure if it was brand or store's fault, it makes me personally hesitant to purchase Dr. Dennis gross or an item to get another 7 day challenge gwp... but other 7 day challenges went off without problem? It's just disappointing.
Yep, and then today's 3x dr. Dennis peel pads. Will they be sent 1?
I also only got 3, contacted customer service and they are resending it. At 1st the rep tried to tell me it was only 3 peels offered but I told her I was looking at it and it clearly showed and stated 7. It was also the reason I placed my order when I did. How did SEPHORA think we wouldn’t notice.
Anybody else get this and only got 3 peel pads? Even though there are clearly 7 in the picture advertised
Yes, I only received 3. I contacted CS and they offered 150 points, but I would have preferred to receive the remaining pads.
I only got 3 peel pads as well....that's not what was advertised. I'd like the other 4 peel pads. @sydtomato