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Can anyone confirm if this is actually as tiny as 0.5ml sounds? I received a Smashbox trial size back in August (as part of that gwp where you could pick 3 trial sized lip products), and it’s a decent amount of product but doesn’t say on the package how much is in it🤔 seems like a typo haha usually the other deluxe lip samples have more product
Whoops, meant to repost in the notification thread.
Is anyone else having this same problem, because when I logged into the Sephora website it said we can only choose 2 samples instead of 3?
disappointed in how cheap they are becoming about everything... especially since the samples aren't getting better.
Everyone is entitled to their opinion - you don't need to be so harsh in your response. It's always a bit of a bummer when something you're used to receiving changes.
Oh and BTW if you shop at Costco or Sam's Club you actually get quite a bit of free samples while shopping for groceries.
Wondering if it's NOT a glitch? Even the banner up top says 'pick 2 free samples.' Not cool Sephora.
Oh wow. I’m seeing that same sign now. So basically they changed the policy overnight? Looks like Sephora is taking one sample out to compensate the so called “NEW 2019 Beauty Insider Benefits”. Not sure how I feel about this now?
@Upasana I'm curious to see how this will play out on BIC. This reminds me of the controversy of the CMs.
Yes, having the same issue 😞
I got off the phone with Customer Service, and they said it’s a temporary glitch, and will be updated soon.
I call BS on their response to you. changed verbiage and programming on a website is not a glitch. I’d believe it if it said ‘add three’ and you can only add two...but it literally says ‘add two’, that means they had to program the verbiage change and selection limitations.
@CheerMomma It's not a glitch, it was just confirmed in another thread.
How shady of them to do this? I feel like we are being gypped.
Businesses can change policies and customers can decide to shop or not based on the policies. I don’t think this change is shady at all. Sephora is being upfront to select 2. Of course they then should send 2 “as promised”. This is better than saying we get 3 samples and at times there aren’t any in the actual shipment.
That is true, but customers are the main reason why these business become wealthy. We basically sign their paychecks if you know what I mean. I spend at least $5,000-$8,000 a year as a ROUGE member, so then giving out 2 samples seem like a joke to me, and others who spend just as much as me? No?
I just received my Rouge Holiday Bonus Event mailer today, here is a photo of the sample set just for Rouge on Oct. 26 only in store. Looks to me like a cosmetic bag might not be included since one is not pictured.