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Post in Customer Support
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Re: Active Canadian Promo Codes #3

 

Is the code 10% off order, can only be used once/yr (only can be used once you reach VIB status for that year) ] expired?  I am VIB for this year and have NOT used this code yet.    I get the message "Sorry, the promotion you entered has expired.  Please select another promotion code".

 

Thanks!

Re: Active Canadian Promo Codes #3

Hi @lduong,

 

I'll take a look at your account, and I'll send you a private message to help shortly. Thank you!

 

Best regards,

Laurie

Re: Active Canadian Promo Codes #3

Hi @LaurieBT

 

Can you kindly look at my account as well? I am unable to apply the code onto any orders, although I re-qualified for VIB. Thanks!

Re: Active Canadian Promo Codes #3

Hi @Anna028 and @CKTexas2,

 

This post was moved to the Customer Support thread. At this time, the 10% off Welcome Offer is only available for new VIB clients, not those who are re-qualifying. I sincerely apologize for any confusion caused.

 

Your VIB Re-qualification offer should have been emailed to you within 24 hours of your qualifying purchase. If you did not receive this, please send me a private message and I'll be happy to help further. Thank you! 🙂

 

Best regards,

Laurie

Re: Active Canadian Promo Codes #3

I also am receiving the same message and have not used my 10% yet.

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