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Post in Customer Support

ORDER SUPPOSED TO GET HERE IN 7 DAYS WHEN I PAID FOR 3 DAY SHIPPING!!!!!!?????

i ordered my highlight on the 11th and wont get here the 17th even thoght i paid for 3 day shipping!!!!!!!!!!!!!!!!!!!! so pissed !!!!!!!!!!!! 

@ljlaurenjones Try posting under the "Customer Service" g...

@ljlaurenjones Try posting under the "Customer Service" group for assistance from a Sephora Moderator. For a more immediate response, however, you should call Customer Service as soon as possible.

Re: ORDER SUPPOSED TO GET HERE IN 7 DAYS WHEN I PAID FOR 3 DAY SHIPPING!!!!!!?????

The 3 day shipping option which is either $5.95 or free if your order is $50 or more is actually 3-4 business days.  Typically 3 business days if you ordered earlier in the day on Fri. and 4 business days if you ordered later in the day on Fri.  That time frame puts your delivery date at either Wed. or Thurs.  Details are here http://www.sephora.com/shipping-information

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