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Post in Customer Support
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online order missing samples

just received my order today but all 3 samples are missing... i was really excited and was looking forward to trying out the samples ... very disappointed

Re: online order missing samples

Hi rainbow143,

 

It looks like I've sent you a PM and already assisted you with this! Please send me a PM if you have any additional questions or concerns.

 

Always,

Danee

Re: online order missing samples

This is an ongoing issue that is slowly being fixed. Thanks for being so patient!

Re: online order missing samples

I understand this is an issue a lot of people have had to deal with lately but I am just wondering - is anything going to be done about my situation? 

Re: online order missing samples

@rainbow143 If you post this in the customer service group you'll get a better response. Mods don't really read everything outside of that group. You could call customer service as well if you want quicker service.

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