why cant i get samples?

[Ioali]

im buying and item thats more than 25$ (around 50)  but i cant add a sample? it tells me i have to have my order higher than 25$ and be a member and i am but for some reason cant get a sample???? what do i do??

[DaneeBT]

Hi @Ioali 

I'm so sorry for the trouble you're having! If you're referring to the two complimentary samples, you should be able to add them to any merchandise order. For further assistance, please contact us via phone at 1-877-737-4672 or via our live chat so we can make sure they are included.

Regards,

Danee