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why am i restricted to go pick up my parcel from a ups store???

why am i restricted to go pick up my parcel from a ups store??? 

Hi ttab09,    If you are not able to pick up your package...

Hi ttab09, 

 

If you are not able to pick up your package at home, or are unable to sign for it, we can have it held at a UPS location for you to sign for and pick up. I recommend that you call us right away at 1-877-SEPHORA (option 2) to speak with a representative who can contact UPS on your behalf and either schedule a pickup or set your package up to be held. 

Luv&Lipgloss, Diana
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