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Post in Customer Support
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princcessbeauty
NEWCOMER I Vib
‎10-16-2017 05:39 PM
‎10-16-2017 05:39 PM

when you return an online product do you have to return the samples and the point redemption products as well?

I got the saint/sinner travel packs and I wanna return them so I can get the lipstick/perfume duo instead. Do I return the three samples, promo redemption and point redemption products with it or can I keep those?
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2 Replies
MeganBT
ALUM II Insider
‎10-17-2017 10:15 AM
‎10-17-2017 10:15 AM

Re: when you return an online product do you have to return the samples and the point redemption products as well?

Hi @princcessbeauty, 

 

@quspork is right. 🙂 The samples, promotional deluxe sample and point rewards are yours to keep. Please PM if I can assist you with anything else. 

 

All my best, 

 

Megan 

Reply
quspork
ICON II Rouge
‎10-16-2017 06:00 PM
‎10-16-2017 06:00 PM

No, you do not have to return the other items!

No, you do not have to return the other items!
Reply
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  • ‎10-16-2017 05:39 PM
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