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Post in Customer Support
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scent certificate

Good morning, I am unable to redeem my scent certificate online and I have tried all of the tips I have found on the sephora help page. Can anyone help me please?

Re: scent certificate

Im also having this issue

Re: scent certificate

@dominikg I will send you a PM.

Re: scent certificate

Hi - I'm also having an issue redeeming! Could you please assist?

Re: scent certificate

@K123456A Oh no! I'll send you a PM.

Re: scent certificate

Could I please get some assistance too?

Re: scent certificate

Hi @AnalisaAllison I'll send you a PM!

Re: scent certificate

I am having errors in redeeming my scent certificate

 

Re: scent certificate

Hi @agranig,

 

I'll send you a message to assist!

 

Best,

Laurie 

Re: scent certificate

Help, not working for me either!

 

Re: scent certificate

Hi @niff03051,

 

I responded to you in another thread and I'll send you a message shortly to assist. 

 

Best,

Laurie 

Re: scent certificate

I am having an issue with my and promo code as well. it is saying the code doesn’t exist 

Re: scent certificate

@marnieonme I will send you a PM. 

Re: scent certificate

Hi @lindsey78260 oh no! I'm sending you a PM.

Re: scent certificate

Hi Danee!

 

I saw you were helping a few other folks get their scent certificates to be redeemable online. I'm also having the issue with the error code when I enter it into the promo box. Could you help me too please?

 

Thank you!

 

Lauren

Re: scent certificate

@lpartington6 I will send you a PM to help. 

Re: scent certificate

I’m also struggling with this! Help

Re: scent certificate

Hi @samcca,

 

I'll send you a message to assist!

 

Best regards,

Laurie

Re: scent certificate

Same it’s saying it’s invalid, please help

Re: scent certificate

@GabyLM123 I'm sending you a PM! 

Re: scent certificate

i have problems with that too! please help

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