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Post in Customer Support
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samples not received

my three samples show up online as shipped yet when I opened my package today they aren't there or on the packing slip like they usually are. If I knew this was going to happen I would have gotten my products in store instead.

Re: samples not received

Hi BeautybyJules, I'm sorry to hear that your samples weren't included. I see you have been assisted with this by phone.

RE: Re: samples not received

I had the same issue twice already of not receiving my samples or getting the wrong ones and I was wondering if anything could be done??
2 Replies
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