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Post in Customer Support
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refund not received

Hi, 

I ordered the ordinary caffeine solution about a month ago, and had a pretty bad allergic reaction to it, so I returned it via Canada Post. My order was delivered back on July 2, and I have waited more than 10 days for email confirmation, or a bank statement of my refund. It is July 19th, and still no refund.  Any help would be appreciated, thanks

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Re: refund not received

Hi @aamnad,

 

I will send you a private message so I can look into this for you. Thanks! 

 

Best Wishes,

 

Janean

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