promo code error

[Every1LuvsMango]

Im getting an error on the HAVEITALL promo code that I need to be logged into my account as a Beauty Insider. I am logged in already. I've tried signing out and back in. How does this work?

[LaurieBT]

@Every1LuvsMango, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with more information, I'll look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!