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my points are gone and I have not redeemed them, I have not made any online purchases Please HELP!

I had 285 points this weekend, when I signed up for the online account. I have been collecting points but I have not signed up for the online account. I made a purchase this weekend, and signed in to see my new balance, my points should be over 300 BUT MY BALANCE IS SHOWING ZERO Smiley Sad please help. 

Re: my points are gone and I have not redeemed them, I have not made any online purchases Please HELP!

Hi GOCICOCI,

 

Don't worry, it just sounds like the cast members made you an extra account instead of linking everything together in one and we can definitely fix that!

 

I'll send you a private message to help out.  Smiley Happy

Luv&Lipgloss, Diana
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