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Post in Customer Support

how can i check my beauty bank balance??

I've spent at least  $600 at sephora in the past month but i can not seem to be able to check my beauty inside point balance ... how do i do so?

 

thanks in advance Smiley Happy


Accepted Solutions

If your points balance is not showing up on your account...

If your points balance is not showing up on your account page, I would suggest you call 1-877-SEPHORA (1-877-737-4672). It could be that your e-mail address is not synced with your Beauty Insider card. The beauty advisors are very sweet and will make sure that you are getting your credits and that you can check it on the website! :-)


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If your points balance is not showing up on your account...

If your points balance is not showing up on your account page, I would suggest you call 1-877-SEPHORA (1-877-737-4672). It could be that your e-mail address is not synced with your Beauty Insider card. The beauty advisors are very sweet and will make sure that you are getting your credits and that you can check it on the website! :-)

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