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Post in Customer Support
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NBam
NEWCOMER I Vib
‎12-10-2023 09:08 AM
‎12-10-2023 09:08 AM

gift card not working for online purchase

I'm getting "Unable to place your order. Please verify that your card information and billing address are correct." - billing address should not apply as I'm trying to use a SEPHORA GIFT CARD!

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25 Replies
DaneeBT
MOD Rouge
‎01-08-2024 03:32 PM
‎01-08-2024 03:32 PM

Re: gift card not working for online purchase

Hi @Isabellesagelov Oh no! I'll send you a PM.

0
Reply
4 Replies
MMendillo
NEWCOMER I Rouge
‎02-19-2024 11:53 AM
‎02-19-2024 11:53 AM

Re: gift card not working for online purchase

This is happening to me also! I have a gift card that won't allow me to purchase online. 

0
Reply
3 Replies
DaneeBT
MOD Rouge
‎02-19-2024 12:16 PM
‎02-19-2024 12:16 PM

Re: gift card not working for online purchase

Hi @MMendillo Oh no! I'll send you a PM.

0
Reply
2 Replies
msteacher123abc
NEWCOMER I Vib
‎04-09-2024 04:45 PM
‎04-09-2024 04:45 PM

Re: gift card not working for online purchase

My gift card is not working either …

0
Reply
1 Reply
keelybt
MOD Rouge
‎04-09-2024 04:57 PM
‎04-09-2024 04:57 PM

Re: gift card not working for online purchase

@msteacher123abc  I will send you a PM. 

0
Reply
2 Replies
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