deleted gift card

[Anonymous]

Hi, I received a gift card a while back for I believe $100. I never used it and now the email is missing from my inbox. Is there anyway to retrieve the gift card with my information? Thank you

[ZakiyaBT]

Hi @Anonymous,

I am sorry to hear this! I will send you a PM for further assistance. 

Best,

Zakiya

[Anonymous]

Hi, I am also having the same issue. I tried to call but was unable to get an answer

[DaneeBT]

Hi @Anonymous,

I'm sorry to hear that! Just to clarify, were you sent an eGift Card via email but no longer have the email?

Always,

Danee

[Anonymous]

Yes, I received it and no longer have the email.

[DaneeBT]

It sounds like you were sent an eGift Card via email. l recommend that you contact CashStar which is our 3rd party company that handles eGift cards and see if they can resend it to you. You are welcome to contact them via phone at (866) 286-1262 between 8am and 12am (eastern time) or via email at SephoraGiftcardSupport@cashstar.com. Thank you!

[Anonymous]

I called the number and was unable to get an answer but I will try the email. Thank you