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Post in Customer Support
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Anonymous Insider
‎01-31-2018 03:22 PM
‎01-31-2018 03:22 PM

cancel order

i just made an order few minutes ago and i would like to cancel it.

 

can i cancel the order?

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PenelopeBT
ALUM II Insider
‎01-31-2018 03:39 PM
‎01-31-2018 03:39 PM

Re: cancel order

Hi @Anonymous,

 

We are unable to modify orders once they're placed. However, we can submit a cancellation request to the distribution center. If your request is honored, you would receive an email notification. If you'd like to proceed with a cancellation request, please send me a private message with your order number.

 

Stay Gorgeous,

Penelope

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  • 1 reply
  • ‎01-31-2018 03:22 PM
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