Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

can't read reviews

I can't read reviews on most products (95%). I get a blank page with a ''refine'' button. If I do a refine, the app closes saying that there is a problem with the app. Thanks for your help !

Re: can't read reviews

Hi @Rimette04,

 

Sorry to hear you're experiencing trouble with the mobile app. Please PM and include the platform that you areon (iOS, etc.) and I'd be happy to assist!

 

Best,

 

Richard

Re: can't read reviews

Android. It has been going on since the last update in the beginning of septembre or at the ems of august.

I am able to see reviews only for some products, maybe 1 out of 20.

2 Replies
Conversation Stats
  • 2 replies
  • 165 views
  • 0 Hearts Given
  • 2 Contributors
Photos2
testing