can i return something from mail to store that's not sold in store?

[Meliths]

bought the too faced "white peach" palette and i'm disappointed with the shades after lightly swatching them.

however this product is not sold in stores in 100 km from where i live, it's only online.

can i still return it in store even though it's not there yet? the product is fairly new and just on sephora.com

i have the receipts and everything. thank you.

[RaquelBT]

Hi @Meliths,

You can return items you've purchased online in stores within 60 days of the original purchase date (30 days in Canada) along with proof of purchase. All of our store returns are at our store's discretion so I recommend contacting your local store directly about this so a Cast Member can assist. Please feel free to private message me if you have any questions. 🙂

Best Regards,

❤️ Raquel