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Post in Customer Support
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broken product

good afternoon,

 

i had placed 3 orders and for the most part they were all good! however i noticed that one box was leaking and one of the perfume samples had spilled and broke inside on some of the products as well 😞 attached are some pictures. if i could get some assistance on this that would be very helpful! thank you!

F57899BE-FE17-4105-8403-D5DA594639FC.jpeg

795B8936-B937-4D84-859D-C33F2FF62389.jpeg

E143EBC3-7EFC-4081-BA9F-193705B2AC21.jpeg

Re: broken product

Hi @alpandela

 

Sorry to hear that! I will send you a PM.


Regards,

Danee

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Photos3
  • F57899BE-FE17-4105-8403-D5DA594639FC.jpeg
  • 795B8936-B937-4D84-859D-C33F2FF62389.jpeg
  • E143EBC3-7EFC-4081-BA9F-193705B2AC21.jpeg
testing