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Customer Support
Sephora's Customer Service team is available to assist you any time between 6am-10pm PST Monday-Friday, 8am-9pm Sat/Sun. Ask a question about your order, account information, store locations and more. You can also find Community guidelines and FAQs in this section.
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20 off 100 rouge promo
Hi i emailed CS but no@one responded to@me Can.one@of the MODS email me the rouge promo 20 off 100?its required for purchasein in store
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Need.recommendation
In November I purchased Hourglass Immaculate liquid powder foundation mattifying oil free makeup in a pump bottle in The color Shell. The item number was 1341007. This must have been discontinued so i...
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Disappointed
Hi Sephora, I've always loved everything about your brand - incredible selection of products, inviting stores, ability to browse and try without pressure, the BEST loyalty reward program, and the abil...
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The worst customer experience ever!!
I really do not like to complain nor write a review but I have to take the time to express the service I received at the Brea Sephora location, by far the worst service I have ever had. I have been sh...
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Color IQ help please
Does anyone know the Colour IQ for Tarte Amazonian clay Foundation in Shade Tan Honey???? It would be a real great help
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what concealer
i'm looking for a concealer that is good coverage but isn't very noticeable. i need it for school but i don't want it to be obvious i'm wearing makeup. it would be for blemishes and acne but not reall...
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cancellation
Hello can u help me cancel my order I change my mind and I want to get other product.
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Points expiration
I recent got a blank email from Sephora saying tbd as the titles. Not sure if that was the email. How do we know when the 18 months start? I haven't seen anywhere in the app when my points will expire...
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Improvement of flash shipping
I placed an order yesterday and it shipped today. Expected delivery is the 27. Just wanted ppl to know to look out for improvements
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VIB $20 coupon
I didn't receive my $20 off on $100 purchase. How can I get it?
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