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195,954 Posts
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Re: Sample Sadness
Hi sanuk, I'm so sorry to hear you did not receive the samples you chose
in your recent order! Our website does call out that substitutions will
be sent when the selected samples go out of stock and w...
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Re: Sample Sadness
....I saw numerous other people got a "private message" in reply to
their complaints about this same issue so I am a little curious about
what that was about. Feeling a little undervalued over here. @ZannaBT
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Giorgio Armani Power Fabric Foundation in store?
Can BeautyTalk Support let me know when Giorgio Armani Power Fabric
Foundation will be available in stores? I'm in CA in the LA area
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Re: Giorgio Armani Power Fabric Foundation in store?
Hi nattygirl, Each of our Sephora store's inventory and shipments vary.
I'd suggest contacting your local Sephora store to see if they have any
information if and when they will be carrying this foundation! 🙂
Always, Danee
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Re: I have a VIB card but it is not on my online account. How can I merge the two?
Hi @Anonymous, I will send you a private message shortly so that I can
help you with this. Thanks! Best Wishes, Janean
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Changing birthday
Hey is there any way to my birth on Sephora? My friends opened this
account for me and she put hers. Mine is on April 15th.
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Re: Changing birthday
Hi Jeeniusness, I've updated your birthday to April 15th for you 🙂
Always, Danee
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Re: I need to activate my card for Beauty Insider...anyway I can do that?
Hi JosephH, I'd be happy to help you link your Beauty Insider card with
your email address. I will PM you in just a moment for more info.
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I have a VIB account in stores but not online.. anyway these accounts can be linked??
I have a VIB account in stores but not online.. anyway these accounts
can be linked??
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Re: I have a VIB account in stores but not online.. anyway these accounts can be linked??
Hi lelo12, I can assist you with this! I'm sending you a PM now!
Always,Danee
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Where Are My Posts?
Is there a way I can find all my posts (at least the ones I started)
together. I both bookmarked and subscribed to each post I made, but in
the forum nor through my profile/account do I see any links ...
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Re: Where Are My Posts?
Hi XShedenX, On your BT profile page, you should be able to see all of
your BT posts under the "MY ACTIVITY" section! Are you not able to view
them? Always, Danee
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Re: Where Are My Posts?
I even looked for the forum through the Sephora app but didn't find it.
This all would probably all be easier on the app since I use a tablet
PC; is the forum on there?
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Order still processing.
I have two orders that I placed five days ago and they both say they are
still processing. Typically my orders are shipped out within an hour of
the purchase and typically arrive in two days. The mone...
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Re: Order still processing.
Hi Annaleise, I'm so sorry for the delay. Due to a technical issue, we
are experiencing a 2-4 business day processing delay. Our distribution
center is working hard to ship the orders as soon as possible. Thank you
for your patience!
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Re: Order still processing.
No problem! Two of my orders have shipped today but its a little weird.
I'm waiting on a total of four orders and my first two placed haven't
shipped but the last two have. It seems a little weird tha...
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January Sephora Play Box Lost?
Hello, My sephora play box was shipping on January 13th and I still have
not received it... I was wondering what I can do at this point?
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Re: January Sephora Play Box Lost?
Hi Lovelyjay, I'm happy to check on this for you. I'll PM you shortly
with more info.
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Giorgio Armani Power Fabric Foundation
Does anyone know when the new Giorgio Armani Power Fabric Foundation
will be available on Sephora.com?
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Re: Giorgio Armani Power Fabric Foundation
I have tried this foundation. I am a combination skin. I am normal and I
have an oily t zone especially my nose. No matter what I use, the
foundation usually always slips off my face or gets oily as t...
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Re: Giorgio Armani Power Fabric Foundation
Has anyone tried power fabric yet? I want to order it, but I'm not sure
which shade to order. I wear 4 in luminous silk, but the comparison
swatches I've seen look pretty different. Has anyone around N20 tried
this yet? Thanks so much!
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Re: Giorgio Armani Power Fabric Foundation
HI how about when will it be available in canada ? thank you
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Need VIB Rouge linked to online account
I have a VIB Rouge status in store but I don't even have an insider
account online. Is there a way to link these two together?
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Re: Need VIB Rouge linked to online account
Hi KaylaOH, I will be happy to assist you with this. I will send you a
message for your info 🙂
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Order still in process...
Hi, I was just wondering, it's normal that my re-submitted order (#)
wasn't shipped yet ? It was said to be shipped in 1 or 2 bussiness days,
so I should have had a email today, but I haven't hear a t...
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Re: Order still in process...
Hi Ariane, I'm going to send you a private message. Please check your
inbox momentarily. Best, Mali
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Shipping delay, old & new orders!
I placed an order on Monday and is still processing. I called the CS,
the guy told me on Wed that it was going to go out on Thursday but it
didn't so I called the Rouge line yesterday, the girl told m...
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Re: Shipping delay, old & new orders!
Hi pinkrosecupcake, Our Canadian Distribution Center is currently
experiencing a slight processing delay and I'm so sorry for the
inconvenience caused! We are actively working to get all orders out
as...
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Re: Points and Shipping issues
Hi trishaf27, I'm so sorry about that! I'm going to send you a PM now so
I can assist you. Thanks!
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Shipping/processing delay?
Hi!I had placed 2 orders on Monday 23rd, in the hopes that they would be
here by the weekend, (needed one of those items for the weekend!!) and
yet everything is still in the processing stage. normall...
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Re: Shipping/processing delay?
Hi Tatooednurse, Our Canadian Distribution Center is currently
experiencing a slight processing delay and I'm so sorry for the
inconvenience caused! We are actively working to get all orders out as
so...
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Re: Shipping/processing delay?
Me too! My order was placed on the 21s, I was just coming here to post
about it. Hopefully we get an answer.
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Order status
I placed my order a few days ago and the order status is still pending.
Is there a way for me to cancel the order so that I can go get my
products in store?
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