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Re: Foundation color match
Hi @Suga2! Yes! I recommend using our Foundation Finder here:
https://www.sephora.com/beauty/foundation-finder If you still aren't
able to find your shade, please let us know! Always, Danee
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RE: Foundation color match
Hey there! theres ways to find your undertone which is a huge part in
finding your shade! Just look up “How to find my undertone” and theres
multiple quizzes to take!! stay safe ❤️
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Beauty insider number
Unable to link my accounts. Email- Kristen.renee.1@gmail.com when I go
into the store they seem to look up my acct by email and phone number...
please help! I need to order stuff online with the same acct
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Online Orders
I ordered something 4 days ago, and I'm still waiting on it. Like it
hasn't been shipped or processed at all. Does anyone know why?
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Re: Online Orders
Hi @theandrewdyer, with the current situation we are experiencing
processing and shipping delays with all orders. Once your order has
completed processing, you will receive a shipping confirmation wit...
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Order never arrived
I got an alert today (4/10/2020) saying my package was finally delivered
at 5:38 pm. No package ANYWHERE. I've checked my doors, my mailbox, and
the mailroom to no avail. I figured I would look and se...
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Re: Order never arrived
Hi @ness1103x, I'm so sorry to hear that! I'd be happy to help! I am
sending you a private message to further assist. Regards, Kevin
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VIB SALE
will there be a VIB sale this spring?
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Re: VIB SALE
Hi @dani2124, We will be having the Spring Savings Event this year. You
can find more information here> https://seph.me/2wlqEgY. Best, Zakiya
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Can I merge 2 Insider cards to one account?
I'm not sure how it happened, but I have 2 different insider cards with
different numbers and my account seems to be missing some orders, I'm
thinking one is with an old email! So I'm wondering if it'...
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Hello
I am using proactive now for almost three months. It’s controlling the
acne but I do get fre breakouts gerrr snd there. Should I switch to
somthinf else or keep going with it
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Facebook Ad- 50 Points
Hello, I saw a Sephora ad a few days ago to connect my Facebook accounts
to receive 50 Beauty Insider points. I did that, but am not seeing those
points credited yet. Has that process not taken place ...
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Re: Facebook Ad- 50 Points
Hi @tmorganna! Points will appear on your account within 7 days of
linking your Facebook account. I hope this clarifies! Always, Danee
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Re: Facebook Ad- 50 Points
Hi, It's been over a week since I linked my Facebook account and I
haven't yet received my 50 points.
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Re: Facebook Ad- 50 Points
Hi @jennsparkles - I can take a look into this for you! I am sending you
a PM to assist. Regards, Kevin
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Samples
I just got my order, but I got no samples. I know they are free but I
was looking forward to try some new products, and I remember adding them
to the cart when I checked out. 😞
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Re: Samples
Hi @anvitha707 - I'm sorry to hear that! I am sending you a PM to
further assist.
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Rouge Tier celebration gift
Hi! I reached rouge at the end of 2019 and never got a chance to claim
my tier celebration gift? Is there a way to still get this or not
anymore? thank you!
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Re: Rouge Tier celebration gift
Hi @syd002 - the Celebration Tier gifts have been removed from our
system and cannot be applied at this time. I'm sorry for the
inconvenience! Regards, Kevin
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1 Reply
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Sephora Card
How can i add my sephora card to my online account?
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1 Reply
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Re: Sephora Card
Hi @Anonymous, I will send you a PM for further assistance. Best, Zakiya
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Facebook Ad
I saw a sephora ad that I cannot find now. It said if i connect my
facebook to sephora i would get 50 points. how do i connect it?
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Re: Facebook Ad
Hi @wildflowerrose, I will send you a private message. Best, Penelope
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Re: Facebook Ad
me too I saw the add and now cant find how to add my facebook to my
insider account for an extra 50 poimts
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Re: Facebook Ad
Hi sushigal123 🙂 Please open Facebook App. Click the hamburger menu in
the bottom right, then click Rewards. Please swipe through the loyalty
programs at the bottom until you see Sephora. Please note...
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SHIPPING METHOD: Standard 3 Day????
SHIPPING METHOD: Standard 3 Day if its a Standard 3 Day then why it
takes about 1 week to arrive. i find sephora to be very annoying and
deceiving on what they states.
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Re: SHIPPING METHOD: Standard 3 Day????
@ilovemakeup2014 wrote:SHIPPING METHOD: Standard 3 Day if its a Standard
3 Day then why it takes about 1 week to arrive. i find sephora to be
very annoying and deceiving on what they states. Same I ag...
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