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PERK FACIALS
Hello! I am a VIB member and I was just wondering if there was any
update regarding if or when the PERK facials will be coming back
in-store? Now that the vaccine is out, majority of businesses are op...
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Re: PERK FACIALS
Hi @xxbrownskindeex, I recommend contacting your local Sephora store
directly for more information regarding store services and when certain
services will be returning! Thank you! Always, Danee
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Question
Hey guys I know this is a common question. But how are we suppose to add
points to our account using our receipts if the sales associate told me
I could add my points by scanning my receipt?
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Re: Question
Hi @xoxochar101, I will send you a PM to help with this! Always, Danee
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customer support
i placed an order two weeks ago and still haven’t received my order, the
status says “shipped” but i haven’t gotten any details since then also
the expected “delivery date” has already passed and i just want my
package 🥸
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Missing package!
So lasership said they delivered my package to Stephanie - me - at 8:04
last night but that didn’t happen. I looked on my porch and all around
and it wasn’t there. Help!
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Body oil
Hi! I had a question. I have super sensitive and dry skin, I was looking
for a body oil to help. I currently use the 100% Unrefined Sclerocraya
Birrea (Marula) Kernel Oil by drunken elephant for my fa...
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Package stuck in Memphis :(
Was suppose to be delivered the 7th and never showed up, then ahipping
number showed it was on transit I have USPS looking into it.. how long
should I wait? What do I do?
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36914122096 ORDER
I just received my order from my mother's day gift card. One of the
colors in the eye shadow palette was completely crumbled and destroyed.
How do I get a replacement. I ordered online.
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Re: 36914122096 ORDER
Hi. I am trying to reply to your direct message but it is saying it is
not deliverable. Yes that is the item that was damaged and a replacement
shipped to the original shipping address will be perfect. Thank you
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Re: 36914122096 ORDER
@bgirls I'm so sorry for the delayed response. I've been offline for the
past several days. In reviewing your account, I see that you were
recently assisted!
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In Store Makeup Services
Are Sephora locations still doing customers’ makeup when the purchase
$50-$60 worth of products??
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Re: In Store Makeup Services
Hi @vase, We no longer offer complimentary makeovers with a $50
purchase. For more information regarding store services, please visit
https://www.sephora.com/happening/home Thank you! Always, Danee
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Jo Malone code JMLGIFT
I have a question about the Jo Malone code JMLGIFT. Do you get both
products with this code or do you have to choose one? When I placed an
order, it only let me put one in my cart and I got an error m...
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Re: Jo Malone code JMLGIFT
You won't have that problem since only ONE of the products is available
(it's the hand wash that smells like old men's cologne.) I've never been
able to figure out how they run out of one of the produ...
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samples missing
my last two orders had missing samples and I was hoping someone could
help me out with this.
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