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adjusted point total not showing up in emails

A week or so ago there was a problem with my point total, Janine helpfully adjusted the total but since then I have received two emails from Sephora with my prior point total.  Does it take a long time for the email system to catch up or is the official point total not reflected in the online total?

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Re: adjusted point total not showing up in emails

@Meg82 - I can take a look at your account.  I'll send you a message to help.

 

xo, Mia

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