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Post in Customer Support
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skytrenches
NEWCOMER I Vib
‎11-03-2022 08:45 PM
‎11-03-2022 08:45 PM

account locked due to security reasons

Hi! I was using my work computer and kept on putting in the wrong password. Now my account is locked but I remember my password now. Is there anyway to fix this? Thanks. 

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4 Replies
EricaLU
NEWCOMER I Vib
‎12-03-2022 06:39 AM
‎12-03-2022 06:39 AM

Re: account locked due to security reasons

I’m having the same issue! Did you get it resolved?

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1 Reply
DaneeBT
MOD Rouge
‎12-03-2022 08:37 AM
‎12-03-2022 08:37 AM

Re: account locked due to security reasons

Hi @EricaLU

 

Oh no! In reviewing your account, I see that you were recently assisted with this.


Regards,

Danee

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DaneeBT
MOD Rouge
‎11-04-2022 07:49 AM
‎11-04-2022 07:49 AM

Re: account locked due to security reasons

Hi @skytrenches

 

Sorry to hear that! I'll send you a PM.


Regards,
Danee

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1 Reply
grilltacos19
NEWCOMER I Insider
‎07-02-2023 02:42 PM
‎07-02-2023 02:42 PM

Re: account locked due to security reasons

can you help me too ? i got the same issue TT

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  • 4 replies
  • ‎11-03-2022 08:45 PM
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