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Post in Customer Support

Wrong address

So I just placed an order for a $91 product and thought I would use Apple Pay.  Unfortunately when I hit Apple Pay and used my finger to pay, it changed my address to an old one and my last name back to my maiden name... it’s 1 am and Sephora’s customer service line is closed and I’m panicked! Anyone have any ideas?? I’ve checked the website and it doesn’t look like there is a way to update. I’m scared when they open the status of my package will have changed and I won’t be able to fix this! Help!

Re: Wrong address

Hi @LexeSvoboda,


I'm sorry to hear about this! In reviewing your account, it appears that you've already been assisted. If you have any additional questions or concerns, please send me a PM. Thank you!




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