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Post in Customer Support
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Wrong Order

My order was delivered yesterday with the wrong items but with my packing slip, how do I get this fixed and get my items?

Re: Wrong Order

Hi @ninaflame,

 

I'm so sorry to hear this! I'll take a look further and I'll send you a private message to help shortly.

 

Best regards,

Laurie

Re: Wrong Order

Just got my package in today it’s not what I ordered it’s completly wrong hoping to get my stuff in don’t know how to fix this 

Re: Wrong Order

Oh no! I will send you a PM in just a moment to help.

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