Wrong Match

[SeleneG31]

OK so I went to Sephora on North Riverside mall I asked one of the ladies if they can help me and find my right foundation color on my birthday so she provided me with another lady to help me . That lady was kind of busy but still managed to help me with that. The foundation looked right at that moment when she was putting it and I was in need of foundation so I actually purchased it but as soon as I came home and I take a picture with flash . I noticed it was too white on my skin. I havent opened the package since i got it i was very devastated because i trusted you guys from Sephora . I was actually wondering can i return the foundation ? Or its it too late ?

[melissabt]

@SeleneG31,

I am truly sorry to hear about your foundation match in store! You should be able to return/exchange the product to your local Sephora Store using your original receipt. If you have misplaced your receipt, the stores will be able to look up the transaction using your Beauty Insider email/phone number (if this information was entered in at the time of purchase). If you have specific questions about your return, we recommend contacting the store prior to visiting. Thank you. https://www.sephora.com/store-locations-events