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Anonymous Insider

Would like to cancel order.

My order is taking WAY longer to ship then expected. At this point I️ would just like to cancel it altogether and be refunded.
Anonymous Insider

This is another customer. be wary if you have not already...

This is another customer. be wary if you have not already cancelled. their refund policy seems non-existent. I am still waiting on a refund from November.

Re: This is another customer. be wary if you have not already...

Hi @Anonymous,

 

I'm sorry to hear this! I see that Richard was able to offer assistance via another thread. Please feel free to send me a private message if you still need assistance.

 

- Laurie

RE: This is another customer. be wary if you have not already...

I have never had any issues with refunds from Sephora and I have been buying from it for 10 years.

Re: Would like to cancel order.

Hi @Anonymous, 

 

I'll send you a private message to look into this for you!

 

Best, 

Mali

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