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Post in Customer Support
kitdit1702
NEWCOMER I Rouge
‎08-04-2017 05:08 PM
‎08-04-2017 05:08 PM

Why did you cancel my order?

 Hi, you have cancelled my order and said "we have cancelled your order because we were unable to confirm your payment information." Can I know what is the problem and how to solve it? Please help me

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2 Replies
kiwifrancisca
NEWCOMER I Rouge
‎08-23-2017 01:55 AM
‎08-23-2017 01:55 AM

Re: Why did you cancel my order?

Facing a similar issue. Had three orders cancelled yesterday with the reason: "because we were unable to confirm your payment information". So frustrating!

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DaneeBT
MOD Rouge
‎08-05-2017 02:09 PM
‎08-05-2017 02:09 PM

Re: Why did you cancel my order?

Hi kitdit1702,

 

I'm sorry your order has been cancelled! I'm sending you a PM with more info.

 

Always,
Danee

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  • 2 replies
  • ‎08-04-2017 05:08 PM
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