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Where do i get my rouge $25 reward?

Hello, 

I redeemed the 25 dollar rouge reward with my points but I don't know where i redeem it. I've read posts that they email you the code to use it but I have yet to see that in an email. Is there somewhere else i find it? 

Tags:

Re: Where do i get my rouge $25 reward?

How did you resolve this issue? I also redeemed for the $25 credit several times but I haven't received the emails, not in the inbox or spam mailbox. It has been weeks now.

Re: Where do i get my rouge $25 reward?

@nhintuxa I will send you a PM to help. 

Re: Where do i get my rouge $25 reward?

Did you have any luck? I ordered mine October 17 and still don't see how to activate it. I checked my spam e-mail and nothing went there. 

Re: Where do i get my rouge $25 reward?

HI @YveeLewis,

 

I will send you a PM to further assist you. 

 

Best,

Rebecca

Re: Where do i get my rouge $25 reward?

I redeemed 2 $25 rewards and I still haven't recieved an email for either of those either. For this ever get resolved for you?

Re: Where do i get my rouge $25 reward?

@amythompson2019 I will send you a PM to help. 

Anonymous Insider

Re: Where do i get my rouge $25 reward?

How do I redeem my $25 gift card? I never recieved an email either??

Re: Where do i get my rouge $25 reward?

Hi @Anonymous,

 

I will send you a private message so I can look into this for you. Thanks! 

 

Best Wishes,

 

Janean

Re: Where do i get my rouge $25 reward?

Hi @OohGabbyGiggles I will send you a PM to help. 

Re: Where do i get my rouge $25 reward?

Also having a similar issue - not sure how to redeem my $25 Rouge Reward

Re: Where do i get my rouge $25 reward?

@JaneMSinger I will send you a PM for more information. 

Re: Where do i get my rouge $25 reward?

Hi I am also having trouble on how to use this reward.

Re: Where do i get my rouge $25 reward?

@allytaam You should receive an email to activate your Rouge Reward within 24 hours of redeeming it. If you don't receive it within 24 hours, please send me a PM.

Re: Where do i get my rouge $25 reward?

Hi I redeemed my $25 rouge reward oct 10 and have not received any email on how to access/activate it.

Re: Where do i get my rouge $25 reward?

Hello @flavour, I'm sorry to hear that! Please take a look in your spam folder, as sometimes they will end up there.  If it is not there, please send me a private message with your order number so I can further assist! 

 

Best, 

Kevin

Re: Where do i get my rouge $25 reward?

I recieved my email but when I click activate, I just get a blank screen

Re: Where do i get my rouge $25 reward?

I am also having this issue! 😞

Re: Where do i get my rouge $25 reward?

Hi @AbbyH22,

 

I will send you a PM for assistance with your reward.

 

Best,

Zaiya

Re: Where do i get my rouge $25 reward?

I have the same issue, and while I'm still waiting for the email, it says sold out... 

Re: Where do i get my rouge $25 reward?

Hi @Tina1009,

 

I am sorry to hear this! I will send you a PM for further assistance. 

 

Best,

Zakiya

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