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Post in Customer Support
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Anonymous Insider
‎10-17-2017 10:02 AM
‎10-17-2017 10:02 AM

WRONG # OF POINTS

I found out that there are more than 700 points in my VIB card when I buy in a shop but I found that I only have 100 points online.

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2 Replies
LaurieBT
MOD Rouge
‎10-17-2017 11:07 AM
‎10-17-2017 11:07 AM

Re: WRONG # OF POINTS

Hi @Anonymous and @estreib,

 

It sounds like your Beauty Insider cards need to be linked to your online accounts. I'll be happy to assist and will send you both private messages shortly 🙂 

 

- Laurie

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estreib
NEWCOMER I Insider
‎10-17-2017 10:21 AM
‎10-17-2017 10:21 AM

how do you get the right points because on this it says i...

how do you get the right points because on this it says i have 0 but at the store it say i have some?
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  • 2 replies
  • ‎10-17-2017 10:02 AM
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