missing item?
I went to go open my package from sephora today, but one of my items was
missing. It was the sephora tower 28 blush. I was quite disappointed
considering the fact I bought it to try because of the sal...
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Help
Received package for someone else while I have no current orders. Have
information I can privately give you all. Thanks
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10% OFF text promo not working
Signed up for text message offers for the 10% off promotion, received
promo code, however when I attempt to use it says offer is only
available for select BI members.Please help as I would like to place my
order ASAP!
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Double Charge
Spoiler (Highlight to read)Help me!!Help me!!I bought some products at
sephora and was charged the same day of purchase and a week later it was
charged again, I called my bank and they told me it was an automatic
charge from Sephora.
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Where is my review?
I posted a review on 1/19/24 and I can't find it? I have to take a
screenshot for influenster before the 29th but it has become impossible
it seems? If I don't complete this task, it says I might not ...
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Re: Where is my review?
Hi @Neferpitou, Product reviews are shown on the product page in the
"Ratings & Reviews" section. You might need to go back through the pages
to find your review date, or you can use the keyword search to locate
it. Warm regards, Laurie
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Re: Where is my review?
Thanks so much LaurieBT, very tedious but managed to find it!! I read on
another post that they should show up on the community tab but it wasnt
there. Appreciate you taking the time to help me 🥰
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Re: Where is my review?
You're very welcome, @Neferpitou! Reviews used to be on the summary page
of your Community profile, but they're no longer listed there. This is
the unintended result of enhancements Sephora has been m...
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Re: Where is my review?
When do you guys intend on fixing this issue? Seems it's been a problem
for quite a while.
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Re: Where is my review?
@Glacys We don't currently have a timeframe, but in the meantime you
should be able to find your review on the product page.
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Sephora credit card payment error
I keep getting a "payment error" when I try to check out online using my
sephora credit card. It says my payment could not be processed and asks
me to verify that my card number, expiration date, secu...
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Re: Sephora credit card payment error
I know this post is old but I have a similar problem! I've lost track of
how many emails, chats & phone conversations I've had with Comenity
reps. and no one has resolved the issue... It's honestly ju...
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Re: Sephora credit card payment error
Hi @156483147 I see that you were able to successfully place your order!
Please send me a private message if you need further assistance.
Regards,Danee
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