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Post in Customer Support

VIB sale

I am VIB and trying to checkout with my total being $368 but I only have a $3 discount! Why am I not getting the 15% discount. I have OLAPEX, Pureology, Drunkin Elephant products in my cart along with a few Sephora products. 

Re: VIB sale

Hi @Laisla77,


I will send you a private message.


Best Wishes,



Re: VIB sale

Thank you this worked! 

Re: VIB sale


This might be a silly question, but did you enter the code?

Re: VIB sale

Tried multiple times but I had to do two separate orders for the Sephora items and the spring sale to actually get the discount. 

Re: VIB sale

@Laisla77 You might have to do 2 separate orders one for the items you listed and another just for Sephora products.

Re: VIB sale

Thank you, this what I had to do. 

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