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Post in Customer Support

VIB board access

Hello there, I don't seem to be able to access the VIB board like other people, and I've been a VIB for awhile now! Can someone please help? I've contacted Sephora before but it doesn't seem to have worked. Smiley Sad Thanks!

beauty advice home : BEAUTY TALK : Access Denied Would y...

Re: beauty advice home : BEAUTY TALK : Access Denied Would y...

You have to be a VIB to access the board. To be a VIB, you have to spend $350 at Sephora or sephora.com within a calendar year (January through December). If you have VIB status, but you don't have the red flag on your profile (look at others' names -- the VIB flag is below the profile picture), a moderator can assist you. If you do not have VIB status, you will not be able to access the VIB board.

Re: beauty advice home : BEAUTY TALK : Access Denied Would y...

I can't figure how this works.

Hi ladies,   The VIB board can be viewed here> http://com...

Hi ladies,

 

The VIB board can be viewed here> http://community.sephora.com/t5/VIB/bd-p/VIB_ideas

 

But you do need to be a VIB member to access it. We've had a few clients note that their VIB flag is not yet appearing on their accounts and we are letting our IT department know so that this can be resolved.  I'll be happy to send you both a message to follow up. Thanks for letting us know! 

Luv&Lipgloss, Diana

Re: Hi ladies,   The VIB board can be viewed here> http://com...

@greenlo - Due to your multiple accounts, you were not able to access the VIB Board. I've just combined them, per our PM's & you should now be able to access the VIB Board Smiley Happy Please send me a PM if you run into any problems!

Re: Hi ladies,   The VIB board can be viewed here> http://com...

I have been a VIB since May, but never received any emails or verifcation. I can't acess the VIB board either.
Does it matter that I'm Canadian?

Re: Hi ladies,   The VIB board can be viewed here> http://com...

@pandy17 - I just sent you a private message with some additional info Smiley Happy

Re: Hi ladies,   The VIB board can be viewed here> http://com...

I have been a vib for years and never knew about a vib board? Also, vib offers for Sept, were there any? I haven't received a vib offer since Sept 26? I'm gettng emails, but nothing about any vib offers. In August there were several vib offers, which I took advantage of every one. SO, Sephora what's up? Almost 4 weeks without a vib offer, now I'm not counting the spinning of the wheel because this is for everyone. I even called?

Re: Hi ladies,   The VIB board can be viewed here> http://com...

I've been a VIB for over a year now and had no clue there was even a board. I posted another comment about not getting any emails so hopefully this is connected. Please add my name as well! I would love to take more advantages of being a VIB Smiley Happy THX!

Re: Hi ladies,   The VIB board can be viewed here> http://com...

@cutiegirl - I will add your name to the list as well Smiley Happy Thanks for letting us know!

Re: Hi ladies,   The VIB board can be viewed here> http://com...

please add my name to the list of people getting the "access denied" message

Re: Hi ladies,   The VIB board can be viewed here> http://com...

t says access denied.!!!!!!!!!!

Re: Hi ladies,   The VIB board can be viewed here> http://com...

@Jollister I forwarded your info as well.

Re: Hi ladies,   The VIB board can be viewed here> http://com...

Would like to access the VIB board too! Smiley Happy
My flag is not showing...

Re: Hi ladies,   The VIB board can be viewed here> http://com...

@misscg and mityren I'll forward your information along to IT.
Whimsically yours,
Janine

Re: Hi ladies,   The VIB board can be viewed here> http://com...

I have also been a VIB for awhile and cant access this board. Can u help me?

Re: Hi ladies,   The VIB board can be viewed here> http://com...

Hello, I have been a VIB since the beginning of the year and do not have access to the board. I saw a link on another post and it says access denied.

Re: Hi ladies,   The VIB board can be viewed here> http://com...

@Mon2213 Sure thing! I'll forward your info.

Re: Hi ladies,   The VIB board can be viewed here> http://com...

Hi there, I am also a VIB who does not have access to the board, neither did I know of its existence. I am unable to open the link above because my access is denied. Could you please help me out with this and get me the access? Thanks.

Re: Hi ladies,   The VIB board can be viewed here> http://com...

@Damira Thanks for letting us know! I have sent over your information.
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