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Post in Customer Support

Use of multiple rouge rewards cards

I was just able to get multiple RRCs based on the number of points I have accumulated over the years, only to discover that I cannot use more than one on any single transaction, which is frustrating and certainly not ideal.  If I've amassed that many points, and have enough cards to cover a particular order, I should be allowed to use all that I have.  As a result, now, I will have to place about *10* separate $25 orders in order to use all of them, when what I would like to be able to do is spend them on higher-priced products I wouldn't ordinarily be able to afford.

 

Ulta's program is FAR AND AWAY better than this one - first off, you earn points that equal dollars.  Secondly, you don't have to scramble on Tuesdays and Thursdays in hopes you can secure a gift card.  Thirdly, dollars for points provides the customer flexibility - 90% of the rewards *you* have posted are sold out.  And you steal them out of people's bags while they're shopping so if you're lucky enough to put one in your bag, you'd better check out then or it will be gone (that happened to me today).

 

I don't want to play games with merchants.  After I figure out what to do with these RRCs, I intend to only shop other online retailers that don't require a handbook to figure out their rewards program.  I've shopped here long enough, and have spent enough money with Sephora to be able to get a perk now and again.  I appreciate the fact I have these RRCs, I just don't like being told how I have to spend them.  My 'real' money will go elsewhere from now on. 

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