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Post in Customer Support

Updates to reviews and questions on product pages

Do we have the ability to update or remove 'product reviews or questions' and if not, is it coming in the future?

It's not uncommon to make mistakes when you do these on mobile, and need an edit or removal option, so hopefully they are considering it. After searching here, I see that posts may have 3 dots to edit, but on the product pages, they don't seem to have that option there. And, another question asking about product pages, only got the response that the rep would just delete things for them.

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Re: Updates to reviews and questions on product pages

Hi @cmyk256,

 

Product reviews and questions cannot be modified at this time, but we're happy to remove them for you so you can resubmit them! I'll share your feedback with our teams for consideration with future updates. If there's something you would like to have removed, please feel free to send me a private message with the name of the product and any additional details, and I'll be happy to help! 

 

Best regards,

Laurie 

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