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Post in Customer Support
shalinicr
NEWCOMER I Insider
‎04-25-2023 09:20 PM
‎04-25-2023 09:20 PM

Update address or cancel order

Hello,

so I placed an order yesterday and the order hasn’t been shipped yet. Can someone please help me to update the address or cancel it so that I can reorder. Due to autofill the order has been placed to my previous address. 

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1 Reply
DaneeBT
MOD Rouge
‎04-26-2023 06:47 AM
‎04-26-2023 06:47 AM

Re: Update address or cancel order

Hi @shalinicr We are unable to modify an order once it has been placed and have a very short timeframe in which we're able to cancel orders. I'll send you a PM to assist. 

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  • 1 reply
  • ‎04-25-2023 09:20 PM
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