Sephora

Stores & Services

Community

Sign In

Loves
Cart

Home
Shop
Shop
Close
- New
- Brands
- Makeup
- Skincare
- Hair
- Fragrance
- Tools & Brushes
- Bath & Body
- Mini Size
- Gifts
- Sephora Collection
- Sale & Offers
Offers
Sign In

Hi, Beautiful! ☀️
Sign in to Sephora for a more personalized experience

Sign In Create Account

Beauty Insider Summary

View activity, savings and benefits

Rewards Bazaar

Redeem items, samples and more

Orders

View and track online orders

Buy It Again

Reorder it from in-store and online purchases

Loves

View saved products

Beauty Advisor Recommendations

Recommendations from your store visits

Reservations

Manage your services, classes and events

Beauty Traits & Color IQ

Complete your beauty traits for personalized recommendations

Account Settings

Payments, contact info, addresses and password

Sign Out
Close
Community
Community

Community Profile Sign in to see your profile

Sign In Create Account

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers
Featured Groups
Featured Threads
close
Stores

Stores

Close

Find a Sephora

Happening at Sephora
View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Store Events

Exciting launches, parties & more

What's new in store

Explore what's hot in your store

Start a Conversation

Add a Photo

Post in Customer Support

Posted 09-17-2013

H. There, I just placed an order yesterday, and money have been taken on hold from my card, but now it says unsuccessful authorization.

So I'm just wondering, what's going to happen next? Is my order came through, or my money will come back to my card?

Hi Wonderer, since your order was not authorized, the pending authorization you see on your account will drop off within 3-7 business days depending on your financial institution.

Thank you! 🙂

By the way, if you don't mind, could you please answer another question?

If I was unable to purchase naked palette online, can I just come over to the Sephora store in NY and buy it over thre

Yes, you are welcome to purchase the naked palette at your local Sephora.

Whimsically yours,
Janine

never-displayed

Hint:

# links to products, @ links to members and content

You must be signed in to add attachments

Conversation Stats

3 replies
‎09-16-2013 11:08 PM
560 views
2 Hearts Given
3 Contributors

testing