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Post in Customer Support
Monia455
NEWCOMER I Insider
‎12-28-2023 08:19 AM
‎12-28-2023 08:19 AM

Unsuccessful Authorization

I’m not sure what is going on but I’ve tried to place an order 3 separate times now, even trying another card, and time after time I keep getting my order cancelled with the looming message “unsuccessful authorization. There are no issues with the cards, in fact in my online banking says there are pending Sephora orders. Can we please resolve this? I would love to just get my order…

 

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LaurieBT
MOD Rouge
‎12-28-2023 10:22 AM
‎12-28-2023 10:22 AM

Re: Unsuccessful Authorization

Hi @Monia455,

 

I'm sorry to hear this! I'll send you a message shortly.

 

Best regards,

Laurie 

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  • 1 reply
  • ‎12-28-2023 08:19 AM
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