Unsuccessful Authorization order

[TingCPing]

I was paying with my gift card, and I did everything right，but my order has been in this status Unsuccessful Authorization.I am going crazy.

Can anyone tell me what to solve? Thank you!

[LaurieBT]

Hi @TingCPing,

This post has been moved to Customer Support. I will take a look at your order in more detail and I will send you a private message shortly. Thank you!

Best regards,

Laurie 

[TingCPing]

Thank you for your help

[RGbrown]

@TingCPing 

You'll need to contact CS by either calling or posting in the Customer Support Group. There are several underlying reasons for UA, so CS will have to help you ferret it out. Good luck!