Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
Anonymous Insider

Unsuccessful Authorization Order

Hello. I have placed an order yesterday, and been given the order number I authorized Sephora to deduct the amount from my Paypal account. I checked my order status this morning and it said \"Unsuccessful Authorization\", with all the items included in the orderwere \"cancelled\". I do not know what seems to be the problem. My address is correct. I hope you can look into this issue ASAP. Thank you. Edit: It is mentioned on your website that once an order is placed, a confirmation email will be sent to the customer of their order receipt. I did not even receive that.

Re: Unsuccessful Authorization Order

Hi Omarok,

 

I just sent you a PM. Please check your inbox when you get a chance. Thank you!

 

Always,

Danee

1 Reply
Conversation Stats
  • 1 reply
  • 77 views
  • 0 Hearts Given
  • 2 Contributors
testing