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Post in Customer Support
Anonymous Insider
‎09-21-2017 09:08 AM
‎09-21-2017 09:08 AM

Unsuccessful Authorization Order

Hi, I ordered a product on Sephora 2 days ago and today, its showing Unsuccessful Authorization and cancelled. However, money has already been deducted from my credit card. May I know why the status is showing unsuccessful authorization?

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DaneeBT
MOD Rouge
‎09-26-2017 11:43 AM
‎09-26-2017 11:43 AM

Re: Unsuccessful Authorization Order

Hi @Anonymous,

 

I'm sorry your order has been cancelled! In reviewing your account, it appears that you may have recently spoken with one of our representatives regarding the order. If you have any additional questions or concerns, please send me a PM. Thank you!

 

Always,
Danee

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  • 1 reply
  • ‎09-21-2017 09:08 AM
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