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Post in Customer Support

Unsuccessful Authorization Order Refund (Haven't received my money back yet on all THREE orders)

Hi, I recently made three orders online at Sephora. Unfortunately, the three orders that I made were all canceled. For two of the orders, I made my payment through PayPal and the third one was paid through a debit card. I called your customer service and they told me that is takes about 1-7 business days for a canceled order to be fully refunded back into my account. It's been almost TWO WEEKS since I've been waiting for my refund. It's worrying me that I won't be able to get my money back on all three of my orders. Please help me out, I'm starting to worry that I won't be able to get my money back.

My order numbers are 
Thank you.

 

 

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Re: Unsuccessful Authorization Order Refund (Haven't received my money back yet on all THREE orders)

Hi @jhy123,

 

I'll send you a private message to assist you with this!

 

Beauty On, 

Mali

 

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