Need to Delete Review
Hi! How do we delete reviews? I posted one recently and did not realize
my name is my last name and do not want that on there.
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Sephora sale
My order for the 20% off had like 9 things. Today I was notified of a
refund because you only had 2 of the items to ship. they weren’t sold
out when I bought them but now (that the sale is over) I can...
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Re: Sephora sale
Hi @amybluefish, My apologies, I'll send you a message shortly. Best,
Laurie
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Re: Sephora sale
@amybluefish You can view LaurieBT's PM and reply directly by selecting
the bell or envelope in the top right hand corner.
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Order Cancelled by Sephora, No Resolution
I placed a large order during the Sephora sale however it was cancelled.
Contacted Customer Support twice (via call and chat) and the first time
they said that they had opened a ticket to the tech tea...
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Re: Order Cancelled by Sephora, No Resolution
Exact same thing happened to me. Huge order, shipped 2 things cancelled
the rest. You can still buy the, they aren’t out of stock they just
chose not to send them. Pisses me off
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Reviews
Can we not access our reviews history anymore? I’ve previously been able
to access my own product reviews to help me decide on future purchases.
Do we have to search item by item now or. ?
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Re: Reviews
@cgm2 At this time, you can view your reviews on the individual product
pages. The removal of the Ratings & Reviews summary page on Community
profiles is something we're aware of and is the unintended...
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Re: Reviews
@cgm2 I was told they are working on it. Sometimes I see mine appear
under my profile in the Sephora app but not all the time.
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Re: Reviews
I just noticed I can’t find mine either unless I go into the app. To
find your reviews on the app you go to Profile and scroll down and there
should be a list of recently reviewed items it shows more ...
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Issue with received order
I received my sephora order today via mail and eye shadow pallete I
ordered did not come with a protection film and all the shadow pans look
half filled. I want to understand if this is a fresh pallet...
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phone n
hi, how do I update my phone number? I just changed my number and want
to update my account with it
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Re: phone n
Hi @ashleyl34 I'll send you a PM to help!
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Re: phone n
Hi @DaneeBT, can you also send me the link? I just changed my phone
number and want to update it. Thank you!
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Yaysave
My latest order did not apply yaysave code . I am a rouge member and did
not get my 20% off. Can you help me?
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10%off promo text code not working
I sign up for recurring marketing alerts.I got the code for 10%off but
it did not work.It shows something about BI members. How can I use the
code.
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Offer Available to select BI members
Spoiler (Highlight to read) I signed up for text messages to receive a
10% promo code but when I try to use the code it tells me “offer
available to select BI members” why is this happening?
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