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Triple points from fragrance purchase?

Hi

I got some points added to my account, but they don't add up to 3x the points on my purchases from the promotion..
Could somebody please take a look at my account for me, please? (I bought two fragrances and a skin care)

Thanks a lot!

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Re: Triple points from fragrance purchase?

Hi Redgingersnap All of the points should be added by 6/21.  If by that time you don't see them, we will be happy to check for you.

Re: Triple points from fragrance purchase?

I still haven't received my triple points either. 
On May 3rd my purchase total was $56.20 and I have yet to see them tripled on my account.  This seems to happen frequently when points aren't immediately added to the account.  Why can't they just be put on when the order is placed? 

Re: Triple points from fragrance purchase?

Hi go1rapunzel,

 

The points are still being updated through the rest of the night.  If they are not in your Beauty Bank by tomorrow, please feel free to message one of us mods or give us a call at 1-877-SEPHORA and we would be happy to check into your account.  Thanks!!

 

xo, Mia

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